Hello all – I have a question post the CREATE session today and Bold Qualifiers… I should preface this with stating that I work in the area of post-traumatic growth; how to create ‘thrivorship’ and not just ‘survivorship’ after a big setback. So, naturally, some of the people who find me are in ‘survival mode’ and they are simply not ready for the next step… And they’re vulnerable and not always in the most stable of mindsets. I know this going in.
Even after I’ve done the qualifiers, and I’ve said ‘you’re not ready yet’ – how do I turn away a client gently when they just won’t go? I am having an issue right now where someone found me via a FB ad and she messages constantly. She initially wanted to be a coaching client and I assessed she wasn’t ready and told her as much. I sent her materials and outlined where she was and wasn’t in the process, promising to work with her when she was ready. She messages me constantly. I’ve now Ibecome a defacto ‘therapist’ (which I am not, and am explicit about). I’m concerned she’s going to publicly disparage me because she gets mad when she isn’t getting the feedback she wants from me. It’s a lesson for me to be sure – I really need to cut her off (gently – I’m certainly not without empathy here), and protect my brand new brand.
Who else has had this happen? How did you resolve it? Thank you!